Back office services deal with the internal affairs of an organization. Mostly, these tasks are not related with the actual product and focus on accounts, data, inventory, shipping etc. Therefore, it is seen that CEOs and CFOs pay less attention to back office as most of them believe these tasks are not very important and anybody can do them.
The Real Challenges of In-House Back Office Services
Although data entry and other accounts related tasks do seem simple when compared with actual product-related tasks (R&D, coding, development, design etc.), the fact that they come in huge volumes make them a burden to handle. Deployment of workforce in-house may seem like a logical solution to accomplish back office support tasks, but it is definitely not the ideal way to handle the issue. Below are some reasons why: