The term back office is very old in its origin. In the past, enterprises demarcated their operations as back office and front office to simplify their management. With clear differentiation between the processes, it became easier to separate the operations. As front office is deemed more valuable, it was mostly kept in-house and the employees were given special privileges. However, employees performing back office support services were not given the due attention they deserved because they were not considered very important. While this approach was not too damaging in the past, it does not suit today’s work culture.